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Shipping Timeframe:

Our shipping times vary depending on the destination and the product(s) you've ordered. Generally, we strive to process and dispatch orders within 1-2 business days.

Estimated Delivery Times

United States: 3-8 business days after fulfillment

United Kingdom: 3-8 business days after fulfillment

Europe: 3-10 business days after fulfillment

Canada: 3-10 business days after fulfillment

Australia: 5-12 business days after fulfillment

Other regions: 7-20 business days after fulfillment

Please note that these are estimates. Actual delivery may vary due to factors such as customs delays or carrier issues.

Please note that these are estimated delivery times, and actual delivery may vary due to factors beyond our control, such as customs delays or unforeseen logistical issues.

Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

If you have any specific concerns about the delivery of your order, feel free to reach out to our customer support team.

Return Policy:

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@fazata.com. The return address information will be provided to you.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@fazata.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@fazata.com or via live chat.

Wholesale Orders – FAZATA LLC

At FAZATA, we’re excited to offer wholesale opportunities for businesses, retailers, and resellers who want to carry our unique products. Whether you’re a small boutique or a large retailer, we’re here to support your business needs.

Minimum Order Quantity (MOQ):

We require a minimum order quantity for wholesale purchases to ensure competitive pricing and service. The specific MOQ may vary depending on the product type. Please contact us for detailed information.

Wholesale Pricing & Custom Products:

We provide special wholesale pricing for eligible businesses. In addition, we may offer custom products depending on the item and order quantity. If you’re looking for personalized solutions, we’re happy to explore what’s possible with you.

Application & Communication:

To get started, reach out to us at info@fazata.com or through our live chat section on the website. Our team will guide you through the process and provide all the information you need to become a wholesale partner.

Shipping for Wholesale Orders:

Shipping costs will be calculated based on order size, weight, and delivery location. We’ll work closely with you to find the most efficient and cost-effective option.

We look forward to building a successful partnership and bringing FAZATA products to your customers. Let’s grow together!

All of our products include size charts in the photos. If you have any questions, feel free to contact us at info@fazata.com or via live chat!